Technology should drive your business forward...
not hold it back.
Here are some of the reasons businesses trust us:
Over 20 Years of Trusted Service - We’ve been serving Arizona businesses since 2004, building long-term relationships through honest advice, reliable solutions, and real results.
Fast, Friendly Help When You Need It - When something breaks, you won’t wait days for a response—we’re known for our quick turnaround and down-to-earth support team.
Local Team That Knows Your Business - As a Phoenix-based company, we understand the unique needs of Arizona businesses, and we’re just around the corner when you need us.
Clear IT Plans to Support Future Growth - We don’t just fix problems—we create smart, scalable plans that help your business grow with confidence and stability.
Solid Understanding of DoD and HIPAA Regulations - Whether you're facing a government audit or protecting patient data, we know what compliance looks like and how IT plays a key role.
Straightforward Answers Without the Jargon - We explain things in plain language, so you always know what’s happening and can make informed decisions without confusion.
Reputable – Onsite Technical Services is a respected leader in the community and industry. Our proudest accomplishment is the large number of long-term clients who year after year put their trust in us.
Experienced - With decades of experience in technology and compliance across both manufacturing and healthcare, we understand how the right IT systems can keep operations running smoothly, reduce downtime, and help your team stay focused on delivering quality care and service.
Peace Of Mind - We monitor all of our clients’ networks round-the-clock. This means you never have to worry that a virus has spread, or a backup has failed to perform. Onsite Technical Services will watch over your entire network, taking the management and hassle of maintaining it off your hands.
One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
No Forced Long-Term Contracts - While there are certain benefits in long-term contracts and agreements, we don’t force our clients into signing one. All of our agreements have a 30-day out. If you are not happy with our services let us know and we will work with you to fix the issue or help you transition to a new support provider. We want you to keep working with us because you love us, not because you’re “locked” in.
We Won’t Hold You Hostage - As a client of ours, we’ll provide you with full, written documentation of your network and all the resources, software licenses, passwords, hardware, etc., in simple terms that you can understand anytime you request them. We keep our clients by delivering exceptional service — not by keeping them in the dark.
Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
