Servers are the key to a business’s success. They offer the ability to centrally locate files, and administer user accounts and permissions. They also allow for collaboration in areas such as e-mail calendar sharing and other items. 

Server maintenance and monitoring go hand and hand. When we start to see an issue arise during our monitoring reports then we can do certain maintenance procedures to correct these before they impact your business.

To learn more about monitoring, click here.
 

Preventative Maintenance

We proactively perform updates on the servers and this protects them from security risks and helps them run at optimal performance. Our goal is to keep our clients servers updated on a regular basis to avoid downtime, due to bugs or viruses. Also, Microsoft® regularly releases patches and fixes for performance security and operability of their server software, so we make sure these are installed promptly and correctly.
 

Server Backup and Restoration Tests

It's one thing to see the notification that the backup of your server has completed successfully, it's another to ensure that it's actually going to restore the files in case you need them.

On a regular basis, we perform file restoration tests by restoring actual backups to ensure they have completed properly and will continue to complete successfully.
 

User Administration

User Administrations on servers is another area that requires setup and modification from time to time. Specific user roles may change within the company, including, user access to varying folders, files, etc. New users need permissions setup for their position, as well as new e-mail account configurations.

We work closely with supervisors and human resources to properly assign permissions for those users. In the event that an employee is being let go, we also assist management in disabling their accounts and assigning other users access to their e-mail and files.

Other administration tasks may include: managing distribution groups for e-mail, public calendars, SharePoint collaboration websites, public contact lists and backing up files for network users.

Please give us a call today to help setup your User Administration needs.